As the Automotive industry reaches an inflection point of disruptive innovation through ride-sharing concepts, Electric Vehicles, Autonomous Vehicles and future underground tunnels, it is crucial for dealers to actively seek out information that will help them in not only coping but also staying ahead of change. We have compiled a list of dealer events [...]
Some common but dangerous assumptions auto dealers make about technology decisions and why you should avoid them. Behold, the Deadly Dozen! Bad Idea #1: “These vendor contracts are all the same - I just signed it” The dealer technology world has become a very perilous place and the old rules simply do not apply. Vendors have [...]
Many of us struggle with technical jargons in our everyday interaction with technology at work or home, no matter how tech savvy. This is especially challenging for business owners who are at the forefront of decisions regarding software and network infrastructure in their offices. Vendors come at you with one jargon after another, and you [...]
As most people have already heard, Equifax had a security breach that could potentially affect over 143 million Americans. This was an error on the part of Equifax for not installing a security fix that left the system vulnerable for at least two months. The hackers obtained names, social security numbers, birth dates, addresses and [...]
2017 marks 25 years of Gillrie Institute. Since our inception in 1992 we have helped over 7,000 car and truck dealers to ‘negotiate with confidence’ for their next automotive technology agreement. As the nation’s leading technology consultant and advocate for automobile and truck dealers we are determined to get the right solutions for the best [...]
A new survey by the Gillrie Institute 'Technology in Service Department' ranks ‘Service’ the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. [...]
Research plays a major role in our mission to help dealers negotiate with confidence for their next dealership technology contract. Our goal is to provide dealers with advice they can use in the selection process to get the best price and terms. Surveys are a great way to take our dealers’ pulse on a scale [...]
July, 2017 – A new survey by the Gillrie Institute ranks ‘Service’ as the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. As the [...]
Download our Infograph 'Cox Automotive vs. CDK Global vs. R&R' for FREE! When it comes to Automotive Technology, most dealers automatically think of CDK Global or R&R as the market leaders in automotive technology. First of all, both vendors supply mission-critical software for a dealership - Dealer Management Systems (DMS). And secondly, both vendors [...]
Because we have worked with over 7,000 dealer partners in the US and Canada we know a thing or two about phones. We have been seeing first-hand what challenges dealerships are facing when selecting the wrong phone system, and more importantly, the wrong partner to install and maintain the phones. Here are three things [...]
