A new survey by the Gillrie Institute 'Technology in Service Department' ranks ‘Service’ the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. [...]
Research plays a major role in our mission to help dealers negotiate with confidence for their next dealership technology contract. Our goal is to provide dealers with advice they can use in the selection process to get the best price and terms. Surveys are a great way to take our dealers’ pulse on a scale [...]
July, 2017 – A new survey by the Gillrie Institute ranks ‘Service’ as the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. As the [...]
