As the Automotive industry reaches an inflection point of disruptive innovation through ride-sharing concepts, Electric Vehicles, Autonomous Vehicles and future underground tunnels, it is crucial for dealers to actively seek out information that will help them in not only coping but also staying ahead of change. We have compiled a list of dealer events [...]
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So far Gillrie has created 29 blog entries.
Some common but dangerous assumptions auto dealers make about technology decisions and why you should avoid them. Behold, the Deadly Dozen! Bad Idea #1: “These vendor contracts are all the same - I just signed it” The dealer technology world has become a very perilous place and the old rules simply do not apply. Vendors have [...]
Many of us struggle with technical jargons in our everyday interaction with technology at work or home, no matter how tech savvy. This is especially challenging for business owners who are at the forefront of decisions regarding software and network infrastructure in their offices. Vendors come at you with one jargon after another, and you [...]
What is SD-WAN? SD-WAN (Software-Defined Wide Area Networks) is an application of SDN (Software Defined Networking). SD-WAN is used for connecting enterprise networks including multiple locations and data centers, separated by geographical distances through the cloud. How is it Different from MPLS? MPLS (Multi-Protocol Label Switching) can also be used to connect multiple office locations, [...]
As most people have already heard, Equifax had a security breach that could potentially affect over 143 million Americans. This was an error on the part of Equifax for not installing a security fix that left the system vulnerable for at least two months. The hackers obtained names, social security numbers, birth dates, addresses and [...]
2017 marks 25 years of Gillrie Institute. Since our inception in 1992 we have helped over 7,000 car and truck dealers to ‘negotiate with confidence’ for their next automotive technology agreement. As the nation’s leading technology consultant and advocate for automobile and truck dealers we are determined to get the right solutions for the best [...]
A new survey by the Gillrie Institute 'Technology in Service Department' ranks ‘Service’ the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. [...]
Research plays a major role in our mission to help dealers negotiate with confidence for their next dealership technology contract. Our goal is to provide dealers with advice they can use in the selection process to get the best price and terms. Surveys are a great way to take our dealers’ pulse on a scale [...]
If you thought the segment for Dealer Management Systems (DMS) was going through some turmoil, you will be shocked to hear that it pales by comparison to the shake-up in the market for business telephones and communication solutions. The big news? In July 2017 Mitel announced the acquisition of Toshiba’s Unified Communication assets. Shortly after, [...]
Gillrie Institute releases 2017 Dealer-Only Survey Results about Dealership Technology in the Service Drive
July, 2017 – A new survey by the Gillrie Institute ranks ‘Service’ as the most important area for dealership success far above New and Used Car business. Almost 9 out of 10 responding dealers anticipate that the size of their Service department will become somewhat or substantially larger over the next 5 years. As the [...]