Who to look at? Who to choose? The 10 Most Important Questions When Selecting a DMS Vendor. We recently had a call from a Dealer who had worked with us previously. He had spent the better part of a year narrowing down his DMS choices to one particular vendor. He called for our help to [...]
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So far Paul Gillrie has created 17 blog entries.
Most car dealers are not spending sleepless nights worried about their IT and technology but, based on what we are seeing every day, they should be very concerned. Technology requires constant vigilance and a level of attentiveness that just doesn’t exist in many auto dealerships. At the Gillrie Institute, we don’t provide any IT services. [...]
Negotiating DMS Contracts: When should I start? Mistakes dealers make. In today's economic situation, dealers want to know exactly what is going to happen and see things improve before they make any decisions. Some are paralyzed, unable to act. Are they the smart ones or are they missing some great opportunities? Be greedy when others [...]
Every year we update the table below for our clients and we are consistently amazed by how hard a dealer has to work to actually make money and pay the bills. This year’s changes, as reported by the NADA, are truly staggering. Not only did the average dealer’s margin on a new car slide from [...]
A WARNING TO ALL DEALERS – BEWARE THE TROJAN HORSE IN YOUR DMS CONTRACTS! Many dealers have received an announcement about their DMS contracts but many may have failed to respond appropriately. Like the Trojans of old, dealers need to react to this announcement before they open the walls of their dealership to this insidious [...]
We all know them. They avoid any technological change and have their doubts about any new technology. The original Luddites were workmen who destroyed the new industrial machines of the early 19th Century because they feared that the new machines would cause unemployment and destroy life as they knew it. Deny it if you will, [...]
DMS Contracts Check Your Excess Computer Baggage! Questions To Ask Before Renewing DMS Contracts. DMS Contract renewal starts with all the baggage you have collected since your last renewal. It’s very likely that your business has changed appreciably since you last contracted for DMS. If you take some time now to assess your current technology [...]
The New Battleground A Quick Disclaimer: At The Gillrie Institute, we don’t have a dog in this fight. We are not affected by the outcome. Only our dealers are and this article is in response to our client’s voiced concerns. At the Gillrie Institute, we do not have any financial connection to any vendor, large [...]
Managing Third party Vendors Dealers all utilize a DMS (Dealership Management System) to operate and control the very complex group of businesses that constitute the whole of an auto dealership. Depending on many factors, including the size of their operations, franchise(s), DMS vendor and many other variables, today’s dealer will routinely utilize numerous third party vendors to improve [...]
Keeping Your Dealership Afloat and Profitable "That which doesn't kill me, makes me stronger." -Nietzsche The daily pressures of business have an insidious way of distracting us from our long term plans. You can easily forget where you want your business to be one year, two years - five years from now. As the dealer, [...]