SD-WAN: Why Dealers Need To Make A Switch

What is SD-WAN? SD-WAN (Software-Defined Wide Area Networks) is an application of SDN (Software Defined Networking). SD-WAN is used for connecting enterprise networks including multiple locations and data centers, separated by geographical distances through the cloud. How is it Different from MPLS? MPLS (Multi-Protocol Label Switching) can also be used to connect multiple office locations, [...]

SD-WAN: Why Dealers Need To Make A Switch 2017-10-05T16:45:49+00:00

Avoid Bad Choices in This Telephone Market Shake-Up

If you thought the segment for Dealer Management Systems (DMS) was going through some turmoil, you will be shocked to hear that it pales by comparison to the shake-up in the market for business telephones and communication solutions. The big news? In July 2017 Mitel announced the acquisition of Toshiba’s Unified Communication assets. Shortly after, [...]

Avoid Bad Choices in This Telephone Market Shake-Up 2017-12-06T23:03:40+00:00

5 Auto Tech Vendors to Keep an Eye on

We've worked with over 7,000 car and truck dealers in the US and Canada on great contracts for auto tech vendors. Discussing dealers’ options for Business Office, Front-End, Fixed Operations, and Dealership-wide application is a daily routine. Below is a shortlist of 5 auto tech vendors that have a selling proposition that stands out. Put [...]

5 Auto Tech Vendors to Keep an Eye on 2017-12-06T23:03:41+00:00

3 Things Dealers Forget When Buying New Phones

Because we have worked with over 7,000 dealer partners in the US and Canada we know a thing or two about phones. We have been seeing first-hand what challenges dealerships are facing when selecting the wrong phone system, and more importantly, the wrong partner to install and maintain the phones. Here are three things [...]

3 Things Dealers Forget When Buying New Phones 2017-12-06T23:03:41+00:00

Dealer Phone System Satisfaction Survey

Research plays a major role in our mission to help dealers negotiate with confidence for their next dealership technology contract. Accordingly, in 2015 we invited our dealers to participate in a dealership phone satisfaction survey. Our continuing quest is to provide dealers with advice they can actually use in the selection process to get the [...]

Dealer Phone System Satisfaction Survey 2017-12-06T23:03:41+00:00

Phone System Brokers vs. Consultants

We know that our doctors, insurance brokers and others in positions of trust can sometimes have divided loyalties. Payments from outside interests can taint any transaction. Phone system brokers are often among those who receive payments from the very companies with whom they are “negotiating on your behalf”. Who is paying whom? How would you [...]

Phone System Brokers vs. Consultants 2017-03-03T17:00:53+00:00

Dealership Phones and Vendors (VoIP)

At the Gillrie Institute we are involved in over 500 dealership technology deals every year. From large (public) to smaller single-rooftop dealerships, over 7,000 dealer partners have had us assist them with negotiating Dealer Management Systems (DMS), Customer Relationship Management systems (CRM), phone solutions (VoIP) and many others. Most dealers spend an enormous amount of [...]

Dealership Phones and Vendors (VoIP) 2017-12-06T23:03:42+00:00

5 Dealership Technology Projects for 2016

2016 is only 20 days young and dealers and yet dealers are already planning for expenses and allocating resources for the rest of year. As a major facilitator of sales and business success and one of a dealer’s major expenses, dealership technology has always been a priority in budgeting. Here are 5 technology projects [...]

5 Dealership Technology Projects for 2016 2017-12-06T23:03:42+00:00

5 Ways to Increase Dealer Seminar Attendance

Since the Gillrie Institute was founded 23 years ago, Paul Gillrie and his team have appeared at over 500 dealer seminars and other related events. Among these are executive workshops, auto and truck dealer seminars, and webinar training sessions for NADA-ATD and NCM 20 Groups, ADA’s, AICPA, NIADA, DealersEdge, as well as events for large [...]

5 Ways to Increase Dealer Seminar Attendance 2017-12-06T23:03:43+00:00

CATA Recommends the Gillrie Institute for Dealership Technology Negotiations

The Gillrie Institute announced today its endorsement by the Chicago Automobile Trade Association (CATA) Recommended Consultants Program as one of only two initial partners. The program was established in 2014 to provide the CATA members with access to recognized organizations that have a proven track record of helping dealers in areas of the business that [...]

CATA Recommends the Gillrie Institute for Dealership Technology Negotiations 2017-12-06T23:03:44+00:00